Directorate of ICT:Computer Maintenance& Facility Unit
Technical support and service for all issues related to the operation of your Desktop, Laptop and Macintosh computer, iPad, and peripheral devices connected to your computer.
This service is available for
All Michael Okpara University of Agriculture, Umudike; University staff in Colleges, Departments, Units, school laboratories,libraries, teaching and common use spaces, and general offices.
Our Service Includes:
Technical support for your desktop software and hardware (including printers), when you are having issues
Custom image and software configurations for libraries, teaching and common use and school laboratories
Re-imaging of computers to restore default configurations
User-specific configurations of Windows/Macintosh/Linux computing environment to enable connectivity to services
Routine maintenance services including patches, fixes, virus updates, BIOS updates to ensure compatibility with Michael Okpara University of Agriculture, Umudike applications
Run repairs and maintenance of computer systems and peripherals for faculties, departments and units on the campuses.
The unit also runs installation and configuration for crash softwares.
The unit maintains and services the Directorates generator and power backups of the data room.
Virus, spyware and malware scanning and removal
Support for computers located in the MOUAU E-Test Centre, ICT Resource Centre e.t.c.
Home support for Michael Okpara University of Agriculture, Umudike Executive members
Relocation of computer equipment
Other technical troubleshooting where necessary
Support for non-pirated University Hardware or Products
Training on Desktop Applications
Large or complex relocation of equipment
Staff of Computer Maintenance & Facility Unit
|Staff Name||Qualification||Designation||Phone||Email address
|Ollawa Ikechukwu K.||HND, B.Sc (Computer Science)||Head of Unit, Maintenance & Facility||Contact the Web Master||Ollawa.firstname.lastname@example.org
|Okolie Chinedu C.||B.Sc (Computer Science)||System Analyst/Programmer IIemail@example.com
|Emmanuel Anokwute.||HND (Computer Science)||System Analyst/Programmer II||07038716185||Emmaaaaa4real@gmail.com
|Ezieme Ezieme N.||PGD, HND (Computer Science)||Higher Technical Officer||08033811747||Ezieme.ezieme”mouau.edu.ng
|Uche Agbai.||TCII Certificate||Senior Clerical Officer||07068051271||Uncle4real2008@yahoo.com
Telephone support is available during Service Centre Hours of Operation.
Onsite support is available - Monday to Friday 8:00am to 5:00pm.
There is cost associated with the use of this service.
How do I initiate the service?
This service can be initiated through IT Self-Service or by calling the IT Service Centre.
Web: www.mouau.edu.ng (ITMaintenance Support Service Centre)