Directorates

Maintenance/Facility Unit

Head of Unit Maintenance

Maintenance/Facility Unit

Directorate of ICT: Computer Maintenance& Facility Unit

Technical support and service for all issues related to the operation of your Desktop, Laptop and Macintosh computer, iPad, and peripheral devices connected to your computer.

This service is available for

All Michael Okpara University of Agriculture, Umudike; University staff in Colleges, Departments, Units, school laboratories,libraries, teaching and common use spaces, and general offices.

Our Service Includes:
  • Technical support for your desktop software and hardware (including printers), when you are having issues
  • Custom image and software configurations for libraries, teaching and common use and school laboratories
  • Re-imaging of computers to restore default configurations
  • User-specific configurations of Windows/Macintosh/Linux computing environment to enable connectivity to services
  • Routine maintenance services including patches, fixes, virus updates, BIOS updates to ensure compatibility with Michael Okpara University of Agriculture, Umudike applications
  • Run repairs and maintenance of computer systems and peripherals for faculties, departments and units on the campuses.
  • The unit also runs installation and configuration for crash softwares.
  • The unit maintains and services the Directorates generator and power backups of the data room.
File Recovery
  • Virus, spyware and malware scanning and removal
  • Support for computers located in the MOUAU E-Test Centre, ICT Resource Centre e.t.c.

Home support for Michael Okpara University of Agriculture, Umudike Executive members

  • Relocation of computer equipment
  • Other technical troubleshooting where necessary

 

Service Excludes:

 

  • Support for non-pirated University Hardware or Products
  • Training on Desktop Applications
  • Large or complex relocation of equipment

 

Staff of Computer Maintenance & Facility Unit

Staff Name Qualification Designation Phone Email address
Ollawa Ikechukwu K. HND, B.Sc (Computer Science) Head of Unit, Maintenance & Facility Contact the Web Master Ollawa.ikechukwu@mouau.edu.ng
Okolie Chinedu C. B.Sc (Computer Science) System Analyst/Programmer II 08032515401 okolichinedu@mouau.edu.ng
Emmanuel Anokwute. HND (Computer Science) System Analyst/Programmer II 07038716185 Emmaaaaa4real@gmail.com
Ezieme Ezieme N. PGD, HND (Computer Science) Higher Technical Officer 08033811747 Ezieme.ezieme”mouau.edu.ng
Uche Agbai. TCII Certificate Senior Clerical Officer 07068051271 Uncle4real2008@yahoo.com

Service Availability

Telephone support is available during Service Centre Hours of Operation. Onsite support is available – Monday to Friday 8:00am to 5:00pm.

Cost

There is cost associated with the use of this service.

How do I initiate the service?

This service can be initiated through IT Self-Service or by calling the IT Service Centre.

Contact Us

Web: www.mouau.edu.ng (ITMaintenance Support Service Centre) Email: ithelp@mouau.edu.ng Telephone: 08033811747,08068235020

Our Staff

MR OKOLIE CHINEDU C

Assistant Head of Unit Maintenance/Facility Unity

Ezieme N. Ezieme

Higher Technical Officer

Uche Agbai

Senior Clerical Officer

Mr. ANOKWUTE EMMANUEL CHIGOZIE

System Analyst/ Programmer II

Department Contact Info

Bachelor Of Science in Business Administration

1810 Campus Way NE
Bothell, WA 98011-8246

+1-2345-5432-45
bsba@kuuniver.edu

Mon – Fri 9:00A.M. – 5:00P.M.

Social Info

Student Resources

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